Terms of service

Terms of Service

Effective Date: OCT 21, 2025

This website is operated by Project Protagonist. Throughout the site, the terms “we,” “us,” and “our” refer to Project Protagonist. Project Protagonist offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, customers, and/or contributors of content.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. Any breach of these Terms may result in termination of your access to the Service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without written permission from us.

3. Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content on this site is for general informational use only and should not be relied upon as the sole basis for making decisions.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time.
We are not liable to you or any third party for such modifications or discontinuations.

5. Products and Services

All Project Protagonist pieces are made to order.
We make every effort to display colors and images accurately, but we cannot guarantee your monitor’s color display.
We reserve the right to limit quantities, discontinue products, or restrict sales to certain customers or regions.

6. Billing and Account Information

We reserve the right to refuse or cancel any order placed with us. In the event of cancellation or modification, we will notify you via the email or phone number provided.
You agree to provide accurate and up-to-date information at checkout.
Please review our Return Policy for more details.

7. Third-Party Tools and Links

We may provide access to third-party tools (such as Shopify integrations, analytics, or shipping services) that we do not control. You acknowledge that use of these tools is entirely at your own risk.
Our site may also include links to third-party websites. We are not responsible for their content, policies, or practices.

8. User Feedback and Submissions

If you send us creative ideas, suggestions, or feedback, you agree that we may use them without restriction. We are under no obligation to pay compensation or respond. You agree your comments will not include unlawful, obscene, or infringing material.

9. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

10. Errors and Omissions

Occasionally, there may be typographical errors or inaccuracies in product descriptions or pricing. We reserve the right to correct such errors without prior notice.

11. Prohibited Uses

You may not use this site or its content for any unlawful or harmful activity. This includes, but is not limited to:

  • Uploading malicious code or viruses

  • Violating intellectual property rights

  • Harassing or discriminating against others

  • Submitting false or misleading information

  • Attempting to bypass site security features

We reserve the right to terminate your access for any violation.

12. Disclaimer of Warranties; Limitation of Liability

All products and services are provided “as is” and “as available” without any warranties, express or implied.
Project Protagonist and its affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from use of the Service or products.

13. Indemnification

You agree to indemnify and hold harmless Project Protagonist, its owners, officers, and employees from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.

14. Sever-ability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

15. Termination

These Terms remain effective until terminated by either you or us.
You may terminate by ceasing use of our site. We may terminate immediately if you fail to comply with any provision.

16. Entire Agreement

These Terms and our policies constitute the full agreement between you and Project Protagonist, superseding any prior agreements or communications.

17. Governing Law

These Terms and any related agreements shall be governed by the laws of the United States.

18. SMS Marketing

By providing your phone number during checkout or sign-up, you consent to receive text messages from Project Protagonist, which may include:

  • Order updates and shipping notifications

  • Promotional offers and discounts

  • Cart reminders or review requests

Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP or contacting admin@projectprotagonist.com.

Consent is not a condition of purchase. We are not responsible for delayed or failed message delivery.

Your phone number and any related personal information are collected and used in accordance with our Privacy Policy.

19. Contact Information

Questions about the Terms of Service should be sent to:
admin@projectprotagonist.com